About Us
At Monarch Healthcare, the care we provide is directly influenced by the people who live in the home. We have dedicated teams to ensure residents maintain independent lives and live life to the full level of their physical and mental abilities.
We structure our care package by using life histories – past occupation, culture, interests and preferred activities – and encourage working relationships with families and friends, involving them and the local community in all we do.
Carers always listen, befriend and encourage the individual to make choices, in all aspects of their personal care and develop a close relationship by working alongside each resident. We believe the particular aspirations and needs of residents are important and should be considered at all times.
Our Company
We provide services of the highest quality whilst working with key professionals to promote transparency and fair access. We create opportunities for people to express their individuality and acknowledge their views and wishes through direct contact or advocacy.
We develop and empower our staff to achieve excellence in everything they do and to be proud of their contributions to the success of the organisation. We facilitate independence by encouraging inclusion and offering choice in all aspects of a person’s life.
Our Strategy
When you choose to live in one of our homes, we want you to continue enjoying the same things in life that you always have. Whether you love knitting, dancing, baking, gardening, or something else, we ensure that everyone can be as active as they wish to be. Our varied activities and events programmes offer a huge variety of entertainment, challenging the causes of isolation through social interactions amongst residents, their families and the wider community.
Our teams of staff are passionate about what they do and strive to make living in our nursing and residential homes a delightful experience for all.
Our Commitments
Independence
Creating opportunities for residents to express their individuality, views and wishes through direct contact or advocacy
Dignity
Ensuring that each and every one of our residents dignity is a top priority in our care plans. Respect for our residents is essential.
Value
Valuing input from families and friends; working to preserve strong ties with treasured people, places and memories.
Support
Obtaining early diagnosis and appropriate pharmacological and therapeutic treatments to enhance the quality and longevity of life.
Meet the Team
Director
Hiten Shanghavi
Managing Director
Angela Bir
Operations Manager
South Region
Mandy Reeves
Operations Manager
North Region
Jacki Perry
Regional Manager
North Region
Tracy Davison